FAQs

Where are you located?

We are located in Orchard Park New York, a suburb of the city of Buffalo on the shore of Lake Erie. We work with international suppliers, shipping companies, and US Customs to bring these beautiful pieces to you. We insulate you from the risk of a lost international shipment or sending your hard-earned money to an unknown seller in an unknown location. All shipments to our customers are sent from Orchard Park New York.

Where do you get your minerals?

Most of our rock and mineral specimens come from long-time traders who work directly with or as close as possible to the people who collect the pieces. The closer we can come to the original source of the piece, the fewer middle-men there are to add cost, and the more likely it will be that we can accurately trace and identify the provenance of the piece.

What is your shipping cost and do you accept returns?

Returns are accepted. Please see our Shipping and Returns Information Page